Credit Card Queries

 For Online Credit Card Ticketing Problem, Cancellation ,Refund & failed Transaction, you may directly contact:

Email ID @ card_refund@drukair.com.bt

(During Working Hrs. 9AM-5PM BST, during weekdays).

 - REFUNDS:

1.    90% refund permitted for the ticket cancelled more than 30 days from the first date of travel.

2.    75% refund permitted for the ticket cancelled from 10-29 days from the first date of travel.

3.    50% refund permitted for the tickets cancelled from 04-09 days from the first date of travel.

4.    03 days or less no refund permitted.

5.    Rescheduled ticket not permitted for refund.

Reschedule fee: 03 DAYS OR LESS USD 20.00 

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* You may also check the link "Our offices" for the above services and for special fares/student fares .

 For queries regarding Schedule, Fares, Flight Status, Polices on ticketing , Refund, Cancellation, etc 

 Dial # : +975-8-272044 (International) (During Working Hrs. 9AM-5PM BST, during weekdays).

Toll Free# : 1300  (In country)

NOTE: Kindly check the VISA requirements and entry formalities for respective city and airport of arrival.