Credit Card Queries

>> For Online Credit Card Ticketing Problem, Cancellation ,Refund & failed Transaction, you may directly contact:

Email ID @ card_refund@drukair.com.bt

Dial: +975-2-333789 (During Working Hrs. 9AM-5PM BST, during weekdays).

 - REFUNDS:

  1. 90% refund permitted for the ticket cancelled more than 30 days from the first date of travel.
  2. 75% refund permitted for the ticket cancelled from 10-29 days from the first date of travel.
  3. 50% refund permitted for the tickets cancelled from 04-09 days from the first date of travel.
  4. 03 days or less no refund permitted.
  5. Rescheduled ticket not permitted for refund.

Reschedule fee: 03 DAYS OR LESS USD 20.00 

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* You may also check the link "Our offices"  for the above services.

 >>For queries regarding Schedule, Fares, Flight Status, Polices on ticketing , Refund, Cancellation, etc

 Dial  fixed line no# : +975-8-272044 (International) (During Working Hrs. 9AM-5PM BST, during weekdays).


Dial  our Hot line# : 1300  (In country)