BHUTAN : All foreigners entering Bhutan must produce a COVID-19 Negative Certificate at the time of boarding and port of arrival.... Read more
BANGLADESH : Scheduled International Passenger Flights may be operated to/from Bangladesh.... Read more
INDIA : The suspension period on scheduled international commercial passenger flights to or from India have been extended until 2359 hrs IST of 28 February, 2021... Read more
NEPAL : The following passengers and their family members can obtain visa on arrival without any pre-approval letter or recommendations..... Read more
SINGAPORE : All inbound travelers who are not Singapore citizens or Permanent residents, and who have recent travel history to India, Indonesia and the Philippines are required to present a valid negative COVID-19 PCR test to enter or transfer through Singapore.... Read more
THAILAND : While the temporary ban on International flights will continue, there is an exception on certain categories of passengers allowed to enter Thailand.... Read more

Online Purchase Terms and Conditions

Credit Card Queries

For Online Credit Card Ticketing Problem, Cancellation ,Refund & failed Transaction, you may directly contact:

Email ID @ card_refund@drukair.com.bt (During Working Hrs. 9AM-5PM BST, during weekdays)

  1. 90% refund permitted for the ticket cancelled more than 30 days from the first date of travel.
  2. 75% refund permitted for the ticket cancelled from 10-29 days from the first date of travel.
  3. 50% refund permitted for the tickets cancelled from 04-09 days from the first date of travel.
  4. 03 days or less no refund permitted.
  5. Rescheduled ticket not permitted for refund.

Reschedule fee: 03 DAYS OR LESS USD 20.00

Note: All discounted tickets, wherever specific documents are required to be verified, must be purchased from Drukair's sales offices only.

* You may also check the link "Our offices" for the above services and for special fares/student fares. For queries regarding Schedule, Fares, Flight Status, Policies on ticketing , Refund, Cancellation, etc

Dial # : +975-8-276430 (International) (During Working Hrs. 9AM-5PM BST, during weekdays).

Toll Free# : 1300 (In country)

NOTE: Kindly check the VISA requirements and entry formalities for respective city and airport of arrival.