BANGLADESH : Scheduled International Commercial Passenger Flights suspended to fly into Bangladesh until further notice... Read more
BHUTAN : Ministry of Health, Royal Government of Bhutan, states that foreign nationals traveling to Bhutan are required to produce a COVID-19 negative RT-PCR test certificate... Read more
INDIA : According to the latest circular by the Director General of Civil Aviation of India, the suspension period on scheduled international commercial passenger flights to or from India has been extended until 2359 hrs IST of 30 September 2020... Read more
NEPAL : The resumption of international scheduled flights to Nepal has been postponed to operate from 1 September 2020 considering the current COVID-19 situation.... Read more
SINGAPORE : Singapore will gradually allow travelers to transit through Changi Airport with effect from 2 June 2020... Read more
THAILAND : While the temporary ban on international flights to Thailand will continue, there will be an easing of restrictions... Read more

Online Purchase Terms and Conditions

Credit Card Queries

For Online Credit Card Ticketing Problem, Cancellation ,Refund & failed Transaction, you may directly contact:

Email ID @ card_refund@drukair.com.bt (During Working Hrs. 9AM-5PM BST, during weekdays)

  1. 90% refund permitted for the ticket cancelled more than 30 days from the first date of travel.
  2. 75% refund permitted for the ticket cancelled from 10-29 days from the first date of travel.
  3. 50% refund permitted for the tickets cancelled from 04-09 days from the first date of travel.
  4. 03 days or less no refund permitted.
  5. Rescheduled ticket not permitted for refund.

Reschedule fee: 03 DAYS OR LESS USD 20.00

Note: All discounted tickets, wherever specific documents are required to be verified, must be purchased from Drukair's sales offices only.

* You may also check the link "Our offices" for the above services and for special fares/student fares. For queries regarding Schedule, Fares, Flight Status, Policies on ticketing , Refund, Cancellation, etc

Dial # : +975-8-276430 (International) (During Working Hrs. 9AM-5PM BST, during weekdays).

Toll Free# : 1300 (In country)

NOTE: Kindly check the VISA requirements and entry formalities for respective city and airport of arrival.