Drukair operates a mixed fleet of aircrafts comprising of A319, A320, ATR, and PC-24 with varying configurations. Accordingly, onboard products, services, and features may vary depending on the route and aircraft assigned. Please note that aircraft assignment on scheduled flights is subject to operational requirements and may change at short notice. We request passenger’s with specific requirements to kindly contact us prior to booking.

Travel Advisory: Check-in counters open 3 hours before departure and close strictly 1 hour prior. Passengers are advised to arrive at least 2 hours early to avoid congestion and ensure a smooth check-in. Late arrivals may risk missing their flight. We appreciate your cooperation in maintaining on-time departures.

For any assistance related to GDS, please contact gds_assist@drukair.com.bt

Effective 1st January 2026, a 5% Goods and Services Tax (GST) will be applied to all Drukair services as per the Goods and Services Tax (Amendment) Act 2025 and the Income Tax Act 2025. For details, contact: choki.zangmo@drukair.com.bt or ugyen.wangmo@drukair.com.bt.

Effective 1st September 2025, Singapore will enforce stiffer penalties for vaping offences. Travelers, including tourists and foreign nationals, found vaping or in possession of vaping products may face fines, deportation, passport revocation, and re-entry bans. For details, visit: www.hsa.gov.sg/tobacco-regulation/vaping-enforcement.

Please reconfirm your booking 72 hours before departure. In Bhutan, contact any Drukair office, email reservation@drukair.com.bt, or call 1300. You can also WhatsApp us at +975 17131300 (07:00–21:00, GMT+6).

Effective 1 May 2025, all non-Thai nationals must complete the Thai Digital Arrival Card (TDAC) online within 3 days before travel via tdac.immigration.go.th

To ensure the safety of our ground employees, we remind passengers that checked baggage must not exceed 32kg per piece, regardless of travel class. For baggage over this limit, please split it into smaller pieces, each not exceeding 32kg.

Passengers with single names on their travel documents, where there is no clear distinction between first and last names (e.g., "Sonam"), are not allowed to travel to Dubai. These passengers may be denied check-in or risk deportation upon arrival.

Advisory: Indian nationals traveling to any third country from Nepal are required to obtain a Third Country No Objection Certificate (NOC) from the Embassy of India, Kathmandu. For detailed information, please refer to the advisory here: https://www.indembkathmandu.gov.in/latest-advisory-regarding-consular-services